Offer
COD is eligible on a product value of INR 999 and above - only in India
The quality of the stud is not good! The back support is not tight enough to hold the stud in place, I was lucky to have noticed when it fell. I was given a solution which just led to more damage than good. As for the material, well, the silver bent at right angle leading to bleeding and effort to remove it. Staff offered discounts on my next purchase which will never happen! One time, bad experience is good enough to say no to the brand.
Hey Ramesh
We’re truly sorry to hear about your experience, and we want to thank you for bringing it to our attention with such honesty. This is definitely not the kind of experience we ever intend to offer, and we deeply regret the discomfort and inconvenience caused to you.
Your feedback about the stud’s quality and the issue with the back support has been taken seriously, and we’ve already shared it with our quality team to investigate further. We never want anyone to feel unsafe or dissatisfied with something they receive from us.
While we did offer a goodwill gesture, we completely understand that it doesn’t make up for what happened. We respect your decision, but we’re still here if you’d like to give us another chance in the future with the experience you truly deserve.
Wishing you healing and comfort ahead
Team Solacely
Bracelet has a soothing, calming vibration. Packing was neat and clean. Happy with the product.
Thank you so much, Piyush, for your kind words! We're so happy to hear that you loved the packing and happy with the products. Will look forward for more orders from you in future :D
Love there 4mm bracelets 🫶🏻🫶🏻🫶🏻highly recommend!!!
Thank you so much, Akriti, for your kind words! We're so happy to hear that you loved the 4mm bracelets:)
Got my quartz bracelet in a beautiful packaging in literally two days - no hassles!!
I would recommend it to anyone who is looking to buy pure crystals from website
Thank you so much, Shubhi, for your lovely feedback! We're happy to hear you loved the packaging and quick delivery. Your trust means a lot, and we are truly grateful for your recommendation! 😊
Customer support is also very supportive and helpfull...
Thank you so much, Gaurav, for your kind words! We're happy we could assist you quickly, and you also loved our customer support. Looking forward to more orders in the future:D
Rings were of very good quality
Thank you so much, Hema, for your kind words! We're so happy to hear that you loved the rings quality:)