Privacy policy

When you buy something from us, we collect the personal information you give us, such as your name, address and email address. When you browse our website, we also automatically receive your computer's IP address so we can learn about your browser and operating system.

With your permission, we may send you emails about our store, new products and other updates.

We may enable access to your information to company entities, joint ventures, agents or third parties for the purposes of the services provided by them, or for any marketing-related activity undertaken by or on behalf of the company entities.

Social login: we collect your public profile data only from the consent you grant before initiating social login, from the social network used to log in. This data includes your first name, last name, email address, a link to your social media profile, a unique identifier, and a link to your social profile avatar.

If Solacely, or substantially all of its assets, is acquired, or in the unlikely event that we go out of business or enter bankruptcy, your information may be one of the assets transferred. Any acquirer will continue to be bound by consistent privacy practices as described here.

You are in full control of the communications you receive from us. Every marketing email includes clear instructions to unsubscribe. Please note that processing an opt-out request may take a little time.

You may request deletion of your personal information by writing to our customer services email. Deleting your information may result in the cancellation of your account and the loss of access to certain features.

If you are located in the European Union or European Economic Area, the General Data Protection Regulation (GDPR) gives you rights over your personal data. For the purposes of the GDPR, the data controller is Solacely Co, the trading name of Tarun Sharma HUF, 138 Gold Plaza, Nipania, Apollo DB City, Indore, Madhya Pradesh 452010, India ([email protected]).

We process your personal data on one or more of these legal bases: to perform our contract with you (such as fulfilling your order), where you have given consent (such as marketing emails), to meet a legal obligation, and for our legitimate interests in running and improving our store, where these are not overridden by your rights.

Subject to applicable law, you have the right to:

• access the personal data we hold about you
• ask us to correct inaccurate data
• ask us to erase your data
• restrict or object to our processing of your data
• receive your data in a portable format
• withdraw consent at any time, without affecting processing already carried out

To exercise any of these rights, email [email protected]. You also have the right to lodge a complaint with your local data protection supervisory authority. We keep your personal data only as long as necessary for the purposes set out in this policy, or as required by law.

International transfers: as we operate from India, your personal data will be transferred to and stored in India, which is outside the EEA. Where we do this, we take steps to ensure your data is handled with appropriate safeguards and in line with this policy.

Your data may be transferred to and stored in India. Although we strive to protect your personal data, we cannot guarantee the security of your data while it is being transmitted to our site, and any transmission is at your own risk.

We may update this privacy policy from time to time. Your continued use of the website after any change indicates your acceptance of the current terms.

Protecting you from identity theft matters to us. We will never request your credit card number, or personal identification numbers, through an unsolicited email or phone call.

If you would like to access, correct or delete the personal information we hold about you, or have any questions about this policy, please reach out.