Shipping & Delivery Policy

Orders are dispatched within 1 to 2 business days of being placed. Every piece is cleansed, charged and packed by hand before it leaves us, so a little care goes into each parcel. Prepaid orders are packed and shipped first.

Shipping is free on all prepaid orders over ₹999 within India. For orders below ₹999, a shipping fee is calculated and shown at checkout before you pay.

We accept prepaid payments (UPI, cards and net banking) as well as Cash on Delivery. COD is available on orders over ₹500. Prepaid orders are prioritised for dispatch and qualify for free shipping over ₹999.

Once dispatched, most orders arrive within:

• Metro cities: 3 to 5 business days
• Other locations across India: 5 to 7 business days

Timelines are estimates and may vary with your location, courier load and any local conditions.

Once your order ships, we send a tracking link by email and WhatsApp so you can follow it to your door. You can also find tracking details in your account.

Occasionally, deliveries take longer than expected due to courier delays, weather, festivals or circumstances beyond our control. While we cannot be held responsible for such delays, we will always help you follow up and resolve them.

We do ship outside India. International shipping charges are calculated at checkout based on destination and weight. Any customs duties, taxes or import fees are set by the destination country and are the responsibility of the recipient.

Prices are shown in Indian Rupees (₹). For orders within India, applicable Indian taxes are included where relevant.

For international orders, any import duties, VAT, customs charges or other taxes are levied by the destination country. They are not included in our prices or shipping charges, and are the responsibility of the recipient. They are usually collected by the courier or by customs at or before delivery.

If these duties or taxes are not paid by you and are instead charged back to us, or if a parcel is refused, returned or abandoned because they were not paid, you remain responsible for those amounts, together with any return shipping costs. We may recover them from you, including by deducting them from any refund due, or by invoicing you separately. Please check your country's import rules before ordering.

Please make sure your shipping address and contact number are correct at checkout, as we cannot be responsible for orders delivered to an incorrect address provided by the customer. If something looks wrong, reach out quickly and we will do our best to help.